KATHTHOTA RALALAGE, Niluka Harshani; HARSHANI , K. R. N.; KHATIBI , Ali; AZAM , S.M.Ferdous. Historical Evolution from Measuring Service Quality to Library User Experience:: A Conceptual Review of Related Concepts. International Journal for Innovation Education and Research, Dhaka, Bangladesh, v. 8, n. 2, p. 18–26, 2020. DOI: 10.31686/ijier.vol8.iss2.2164. Disponível em: https://scholarsjournal.net/index.php/ijier/article/view/2164.. Acesso em: 21 nov. 2024.