SILVA, Marcos Candido da; SANTIAGO, Sandro Breval. Mapping the DMAIC Tool in the Public Sector: A Bibliometric Literature Review. International Journal for Innovation Education and Research, Dhaka, Bangladesh, v. 9, n. 10, p. 436–453, 2021. DOI: 10.31686/ijier.vol9.iss10.3469. Disponível em: https://scholarsjournal.net/index.php/ijier/article/view/3469.. Acesso em: 12 may. 2024.