Kiekow, Andrea Simoni, Marta Elisete Ventura da Motta, Maria Emilia Camargo, Angela Isabel dos Santos Dullius, Angela Pellegrin Ansuj, and Aprígio Teles Mascarenhas Neto. 2021. “Telectronic Government and Process Innovation: The Perception of Municipal Public Managers”. International Journal for Innovation Education and Research 9 (10): 342-56. https://doi.org/10.31686/ijier.vol9.iss10.3458.