A. S. Kiekow, M. . E. V. da Motta, M. E. Camargo, A. I. dos S. Dullius, A. P. Ansuj, and A. T. M. Neto, “Telectronic Government and Process Innovation: The perception of Municipal Public Managers”, Int J Innov Educ Res, vol. 9, no. 10, pp. 342–356, Oct. 2021, doi: 10.31686/ijier.vol9.iss10.3458.