K.K, Sofiah; P, Padmashantini; K, Gengeswari. A Study on Organizational Citizenship Behavior in Banking Industry. International Journal for Innovation Education and Research, Dhaka, Bangladesh, v. 2, n. 7, p. 73–82, 2014. DOI: 10.31686/ijier.vol2.iss7.210. Disponível em: https://scholarsjournal.net/index.php/ijier/article/view/210.. Acesso em: 27 sep. 2024.