Perception of Hospitalized Users About Humanized Nursing Care in a Municipal Hospital of Itaituba, Pará-Brazil.
DOI:
https://doi.org/10.31686/ijier.vol8.iss8.2511Keywords:
Nursing, Hospitalization, Humanization of Assistance, Nursing CareAbstract
Objective: to understand the perception of hospitalized users about humanized nursing care in a municipal hospital in Itaituba, Pará. Field study of exploratory and descriptive type of qualitative approach. Method and Procedures: The research was developed in a Municipal Hospital of Itaituba, Pará (HMI); 23 patients hospitalized in the medical and surgical clinic sector participated in the research. Data were collected by means of a semi-structured interview questionnaire made up of two parts: socioeconomic data from the survey participants and open questions on the perception of the hospitalized user about the humanized care received during hospitalization, which were collected using the saturation technique. The data analysis was performed using the Bardin technique. Results: 78% of the participants were female, 48% married, the prevailing age range was between 19 and 87 years old; 39% of the surveyed had incomplete primary education and 74% had income of up to one minimum wage. With the analysis of content three thematic categories emerged: "user perception of nursing care", "humanized care and its importance" and "evaluation and suggestions on nursing care". Conclusion: The great majority of participants of the survey showed to be satisfied with the care provided by nursing professionals, besides highlighting humanization as an important point for reestablishing health and highlighted the use of communication, attention and empathy for others as a factor of humanization.
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Copyright (c) 2020 Fernando Conceição de Lima, Thalyta Mariany Rêgo Lopes Ueno; Daniele Melo Sardinha; Dayane Ferreira da Silva, Iza Rayane Franco Couto, Marcela Cristina Lopes Paz, Aline Maria Pereira Cruz, Darlisom Sousa Ferreira, Juliana Conceição Dias Garcez
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Accepted 2020-07-18
Published 2020-08-01
