Marketing innovations in the face of the digital revolution and the push of emerging technologies
DOI:
https://doi.org/10.31686/ijier.vol10.iss9.3894Keywords:
Marketing, Emerging technologies, Society 5.0, Consumer market, DigitizationAbstract
This article aims to analyze the evolutionary process of marketing from the intense changes in social and consumption patterns and the use of new advanced technologies. Therefore, a bibliographic research was carried out, with the intent to understand not only the progressions in marketing strategies and activities throughout history, but also their current stage, intrinsically linked to issues of humanization, digitization, technological innovations and building new consumer experiences based on a new hybrid world. From the analysis of the new context in which companies at a global level are making the transition from traditional marketing actions to digital marketing, it was possible to conclude that new emerging technologies have great potential for a more accurate understanding of consumer needs, obtaining insights and strategic guidelines on the market that optimize the decision-making process, segmentation and selection of target markets, building new consumer experiences and strengthening brand building and growth results.
Downloads
References
American Marketing Association (2017). Definitions of Marketing: What is Marketing. Disponível em: <https://www.ama.org/the-definition-of-marketing-what-is-marketing/>. Acesso em: 07 jun. 2022.
Arnett, D. B., & Wittmann, C. M. (2014). Improving marketing success: The role of tacit knowledge exchange between sales and marketing. Journal of Business Research, 67(3), 324-331. Disponível em: <https://doi.org/10.1016/j.jbusres.2013.01.018>. Acesso em: 03 jun. 2022. DOI: https://doi.org/10.1016/j.jbusres.2013.01.018
Cacciolatti, L., & Lee, S. H. (2016). Revisiting the relationship between marketing capabilities and firm performance: The moderating role of market orientation, marketing strategy and organisational power. Journal of business research, 69(12), 5597-5610. Disponível em: <https://doi.org/10.1016/j.jbusres.2016.03.067>. Acesso em: 06 jun. 2022. DOI: https://doi.org/10.1016/j.jbusres.2016.03.067
Chen, X. W., & Lin, X. (2014). Big data deep learning: challenges and perspectives. IEEE access, 2, 514-525. Disponível em: <https://doi.org/10.1109/access.2014.2325029>. Acesso em: 15 jun. 2022. DOI: https://doi.org/10.1109/ACCESS.2014.2325029
Churchill, G. A., & Peter, J. P. (2013). Marketing: criando valor para o cliente. São Paulo: Editora Saraiva.
Column Five Media (2018). Intelligence by Variety - Where to find & access big data. Disponível em: <https://www.columnfivemedia.com/work/infographic-intelligence-by-variety/>. Acesso em: 16 jul. 2022.
Dash, G., Kiefer, K., & Paul, J. (2021). Marketing-to-Millennials: Marketing 4.0, customer satisfaction and purchase intention. Journal of business research, 122, 608-620. Disponível em: <https://doi.org/10.1016/j.jbusres.2020.10.016>. Acesso em: 08 jul. 2022. DOI: https://doi.org/10.1016/j.jbusres.2020.10.016
Erevelles, S., Fukawa, N., & Swayne, L. (2016). Big Data consumer analytics and the transformation of marketing. Journal of business research, 69(2), 897-904. Disponível em: <https://doi.org/10.1016/j.jbusres.2015.07.001>. Acesso em: 10 jun. 2022. DOI: https://doi.org/10.1016/j.jbusres.2015.07.001
Kannan, P. K., & Li H. A. (2017). Digital marketing: A framework, review and research agenda. International journal of research in marketing, 34(1), 22-45. Disponível em: <https://doi.org/10.1016/j.ijresmar.2016.11.006>. Acesso em: 07 jun. 2022. DOI: https://doi.org/10.1016/j.ijresmar.2016.11.006
Kar, A. K., & Dwivedi, Y. K. (2020). Theory building with big data-driven research–Moving away from the “What” towards the “Why”. International Journal of Information Management, 54, 102205. Disponível em: <https://doi.org/10.1016/j.jclepro.2019.117805>. Acesso em: 27 maio 2022. DOI: https://doi.org/10.1016/j.ijinfomgt.2020.102205
Kitchen, P. J., & Sheth, J. N. (2016). Brickbats and bouquets for marketing. European Journal of Marketing. Disponível em: <https://doi.org/10.1108/EJM-09-2016-0530>. Acesso em: 11 jun. 2022. DOI: https://doi.org/10.1108/EJM-09-2016-0530
Kartajaya, H., Kotler, P., & Setiawan, I. (2010). Marketing 3.0: from products to customers to the human spirit. Hoboken: John Wiley and Sons.
Kartajaya, H., Kotler, P., & Setiawan, I. (2016). Marketing 4.0: moving from Traditional to Digital. Hoboken: John Wiley and Sons.
Kartajaya, H., Kotler, P., & Setiawan, I. (2021). Marketing 5.0: Technology for humanity. Hoboken: John Wiley and Sons.
Kotler, P.; Keller, K. L. (2019). Administração de marketing. 15 edição. São Paulo: Pearson.
Limeira, M. T. (2012). E-Marketing: o marketing na internet com casos brasileiros. São Paulo: Ed. Saraiva.
Maheshwari, A. (2014). Data analytics made accessible. Seattle: Amazon Digital Services. Disponível em: <https://www.academia.edu/40171403/Data_Analytics_Made_Accessible>. Acesso em: 29 maio 2022.
Miklosik, A. et al. (2019). Towards the adoption of machine learning-based analytical tools in digital marketing. Ieee Access, 7, 85705-85718. Disponível em: <https://doi.org/10.1109/ACCESS.2019.2924425>. Acesso em: 10 jun. 2022. DOI: https://doi.org/10.1109/ACCESS.2019.2924425
Mithas, S. et al. (2013). Leveraging big data and business analytics [Guest editors' introduction]. IT professional, 15(6), 18-20. Disponível em: <https://doi.org/10.1109/MITP.2013.95>. Acesso em: 28 maio 2022. DOI: https://doi.org/10.1109/MITP.2013.95
Rez, R. (2017). Marketing de conteúdo: a moeda do século XXI. 1. ed. São Paulo: DVS Editora.
Rialti, R. et al. (2019). Big data analytics capabilities and performance: Evidence from a moderated multi-mediation model. Technological Forecasting and Social Change, v. 149, p. 119781, 2019. Disponível em: <https://doi.org/10.1016/j.techfore.2019.119781>. Acesso em: 27 jun. 2022. DOI: https://doi.org/10.1016/j.techfore.2019.119781
Shirazi, F., & Mohammadi, M. (2019). A big data analytics model for customer churn prediction in the retiree segment. International Journal of Information Management, 48, 238-253. Disponível ting, 69(3), 152-168. Disponível em: <https://doi.org/10.1509/jmkg.69.3.152.66361>. Acesso em: 07 jun. 2022. DOI: https://doi.org/10.1016/j.ijinfomgt.2018.10.005
Sood, A., & Tellis, G. J. (2005). Technological evolution and radical innovation. Journal of marketing, 69(3), 152-168. Disponível em: <https://doi.org/10.1509/jmkg.69.3.152.66361>. Acesso em: 07 jun. 2022. DOI: https://doi.org/10.1509/jmkg.69.3.152.66361
Think Beyond. (2021). Marketing 5.0 and understanding modern marketing lessons. Disponível em: <https://www.think-beyond.co.uk/marketing-5-0-and-understanding-modern-marketing-lessons/>. Acesso em: 26 jul. 2022.
Torres, C. (2018). A bíblia do marketing digital: tudo o que você queria saber sobre marketing e publicidade na internet e não tinha a quem perguntar. São Paulo: Novatec Editora.
Tykheev, D. (2018). Big Data in marketing. Disponível em: <https://www.theseus.fi/bitstream/handle/10024/145613/Bi.g%20Data%20in%20marketing.pdf?sequence=1&isAllowed=y.>. Acesso em: 16 jun. 2022.
Upadhyay, P., & Kumar, A. (2020). The intermediating role of organizational culture and internal analytical knowledge between the capability of big data analytics and a firm’s performance. International Journal of Information Management, 52, 102100. Disponível em: <https://doi.org/10.1016/j.ijinfomgt.2020.102100>. Acesso em: 02 jul. 2022. DOI: https://doi.org/10.1016/j.ijinfomgt.2020.102100
Downloads
Published
Issue
Section
License
Copyright (c) 2022 Diego Queiroz de Oliveira, Armando Araújo de Souza Júnior

This work is licensed under a Creative Commons Attribution 4.0 International License.
Copyrights for articles published in IJIER journals are retained by the authors, with first publication rights granted to the journal. The journal/publisher is not responsible for subsequent uses of the work. It is the author's responsibility to bring an infringement action if so desired by the author for more visit Copyright & License.
How to Cite
Accepted 2022-08-19
Published 2022-09-01