Increasing knowledge about factors of quality of education

Peter Madzík; Miroslav Hrnčiar; Zuzana Škutchanová

doi:10.31686/ijier.vol2.iss2.150

Authors

Peter Madzík University of Zilina, Slovakia
Miroslav Hrnčiar University of Zilina, Slovakia
Zuzana Škutchanová University of Zilina, Slovakia

DOI:

https://doi.org/10.31686/ijier.vol2.iss2.150

Keywords:

quality of education, students' results, relation, university, survey

Abstract

This article presents a study of an important attribute that influences students' perception of quality of education – their own study results. The influence of this attribute on the perceived quality of education is examined by formulating hypothesis and statistical processing of data acquired by menas of a survey among graduates. The hypothesis consisted of two researched attributes – study results of students, and graduates' satisfaction with their studies. Questions concerning the second attribute were formulated using methods for calculation of the customer satisfaction index. Statistical examination proved dependence of these two attributes.

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Author Biographies

Peter Madzík, University of Zilina, Slovakia

Faculty of Managment Science and Informatics, Department of Software Technologies
Miroslav Hrnčiar, University of Zilina, Slovakia

Faculty of Managment Science and Informatics, Department of Software Technologies
Zuzana Škutchanová, University of Zilina, Slovakia

Faculty of Managment Science and Informatics, Department of Software Technologies

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