The Human Resource Dynamics and Total Quality Management Achievement in Technical Institutions in Kenya

JOSEPH MACHARIA; Dr. Mary Mugwe  Chui; Dr. Paul  Edabu

doi:10.31686/ijier.vol7.iss11.1956

Authors

JOSEPH MACHARIA MOUNT KENYA UNIVERSITY
Dr. Mary Mugwe Chui Mount Kenya University
Dr. Paul Edabu Mount Kenya University

DOI:

https://doi.org/10.31686/ijier.vol7.iss11.1956

Keywords:

Total, quality, Human Resource, Influence and achievement

Abstract

Total quality management in Japanese industrialization can be realized through human resources in Technical training in Kenya. The purpose of the study was to evaluate the influence of human resource dynamics on the achievement of total quality management in technical institution trainings Kenya. Resource Dynamics and total quality management theory guided the study through a mixed methodology approach and concurrent triangulation design. From a population of 1664 respondents, 499 (70.14%) participated where 16(30%) were principals and 31(30%) students were purposively sampled. 76(30%) Heads of Departments and 374(30%) lecturers were randomly sampled. Interrogation was through questionnaires, interview guides. Piloting of instruments using Cronbach alpha scale tested on Validity and credibility. Qualitative data was analyzed thematically and quantitative data using the Statistical Package for Social Sciences. Human resource influences total quality management at 56% and the study recommend improvement on staff motivation in all Technical Training Institutions in Kenya.

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