Professionalism in the Secretarial Profession
DOI:
https://doi.org/10.31686/ijier.vol3.iss11.466Abstract
The purpose of this study is to investigate the perception and extent of professionalism practiced by secretaries of Principal Officers in Government Tertiary Institutions in Edo State, Nigeria. Four research questions were drawn. The instrument used for data collection was the questionnaire. The result obtained showed that all the secretarial professionals are trained professional secretaries based on their qualifications with the exception of only one secretary who is not trained as a secretary. All respondents agreed with what constitutes professionalism. Result also revealed to a large extent the secretary’s adherence to the ethics of the secretarial profession. The issue of viability of the professional body seems to be a major problem in the secretarial profession. Based on the findings of this study, recommendations were made. Thus, professionalism can only be achieved if the professional body is adequately empowered by law thereby making it obligatory for all those working as secretaries/Office Managers to be members of the professional body. Adequate enlightenment should be made of the positive impact of the secretarial professional body; getting the best from the professional secretaries through exposure to current skills required by secretaries in and outside Nigeria.
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