A Proposal to Implement a Business Guidance Service (BGS) Manual Based on Business Process Management (BPM) Methodology: A Case Study in a Public Company in the Amazonas State
DOI:
https://doi.org/10.31686/ijier.vol7.iss11.1874Keywords:
Business Process Management (BPM), Business Guidance Service Manual (BGS), Public Company - Amazonas - BrazilAbstract
The public company operates directly focused on providing services to clients operating in the Amazon trade sectors. This paper aims to present a previous study on the proposal to implement a Business Guidance Service Manual (BGS) in a public company in the State of Amazonas through the Business Process Management (BPM) methodology.
Downloads
Downloads
Published
Issue
Section
License
Copyright (c) 2019 Célio Nascimento Vinhorte, David Barbosa de Alencar, Alexandra Priscillar Tregue Costa, Antônio Estanislau Sanches
This work is licensed under a Creative Commons Attribution-NoDerivatives 4.0 International License.
Copyrights for articles published in IJIER journals are retained by the authors, with first publication rights granted to the journal. The journal/publisher is not responsible for subsequent uses of the work. It is the author's responsibility to bring an infringement action if so desired by the author for more visit Copyright & License.
