Organizational Capital, Innovation Climate, and Service Innovation Behavior

Abstract

Along with the knowledge economy era, the concept of organizational capital increasingly receives many attentions. Many previous studies have emphasized the influence of organizational capital on innovation at the organizational level. The present study is trying to explore the impact of organizational capital on service innovation behavior and examine the mediating effect of organizational innovation climate on the relationship between organizational capital and service innovation behavior. The researchers conducted a survey to collect data from Taiwan Top 500 service businesses based on CommonWealth magazine’s survey. We expect to profoundly understand the relationships between organizational capital, innovation climate, and service innovation behaviors as well as provide meaningful implications for academics and practitioners.