Implementation of Information Technology in the Logistics Area in a Manaus Electronics Company
DOI:
https://doi.org/10.31686/ijier.vol7.iss11.1862Keywords:
Logistics, Information Technology, productive processAbstract
This article aims to elaborate a continuous improvement in the logistics and production process of an electronics company, through the implementation of IT focused on customer service within the deadlines. The case study proposal was based on the problems faced by the company in question, such as: lack of stock accuracy that directly impacts material separation due to the delay in systemic balance adjustments, BOM impressions for material separation in excess, late orders, among others. The main objective was to highlight the importance of information technology in the logistics area for the production process. As specific objectives we sought to analyze the importance of information technology for the production process; verify the advantages of an information system in the logistics area; analyze the results of the implementation of a logistics information system for the production process. The methodology used was descriptive research, where visits were made in an electronics company located in the city of Manaus. As expected results, the importance of information technology within the production process reduces errors and increases the quality of production.
Downloads
References
[2] BATISTA, E. O. Sistema de informação: o uso consciente da tecnologia para gerenciamento. 1. Ed. São Paulo: Saraiva, 2009.
[3] O’BRIEN, J. A. Sistema de informação e as decisões gerenciais na era da internet. 2.ed. São Paulo: Saraiva, 2012.
[4] LAUDON, K.C.; LAUDON, J.P. Sistemas de informações gerenciais. 5. Ed. São Paulo: Prentice hall, 2009.
[5] FLEURY, P. F. Logística Empresarial: A perspectiva Brasileira. São Paulo: Atlas, 2012.
[6] BERTAGLIA, P. Logística e Gerenciamento da Cadeia de Abastecimento. 2. Ed. São Paulo: Saraiva, 2009.
[7] BALLOU, R. H. Logística empresarial: transportes, administração de materiais, distribuição física. São Paulo: Atlas, 2009.
[8] JOHNSTON, R.; CLARK, G. Administração de operações de serviços. Tradução Ailton Bomfim Brandão; Revisão técnica Henrique Luiz Corrêa. São Paulo: Atlas, 2012.
[9] GRÖNROOS, C. Marketing: gerenciamento e serviços: a competição por serviços na hora da verdade. Tradução de Cristina Bazán. Rio de Janeiro: Campus, 2013.
[10] FITZSIMMONS, J.A.I; FITZSIMMONS, M.J. Administração de serviços: operações, estratégicas e tecnologia de informação. Trad. Gustavo Severo de Borba. 2. Ed. Porto Alegre: Bookman, 2010.
[11] LOVELOCK, C.; WRIGHT, L. Serviços: marketing e gestão. Tradução: Cid Knipel Moreira; Revisão técnica Mauro Neves Garcia. São Paulo: Saraiva, 2014.
Downloads
Published
Issue
Section
License
Copyright (c) 2019 Geison da Silva Batista, David Barbosa de Alencar, Alexandra Priscilla Tregue Costa, Antônio Estanislau Sanches
This work is licensed under a Creative Commons Attribution-NoDerivatives 4.0 International License.
Copyrights for articles published in IJIER journals are retained by the authors, with first publication rights granted to the journal. The journal/publisher is not responsible for subsequent uses of the work. It is the author's responsibility to bring an infringement action if so desired by the author for more visit Copyright & License.
How to Cite
Most read articles by the same author(s)
- Ronaldo Lopes Gomes, Ricardo Chamy do Nascimento, Caio Victor da Silva Viga, Bruno Pereira Gonçalves, Jean Mark Lobo de Oliveira, Rilmar Pereira Gomes, David Barbosa de Alencar, Introduction of Basic Computer Programming Logic in Elementary and High Schools Using Logic Block , International Journal for Innovation Education and Research: Vol. 7 No. 11 (2019): International Journal for Innovation Education and Research
- Adriana Karla de Souza Santana, Elilson Leal de Araújo, Waldeck Matheus de Oliveira Lins Belo, Bruno Pereira Gonçalves, Jean Mark Lobo de Oliveira, Rilmar Pereira Gomes, David Barbosa de Alencar, Hybrid Mobile Prototype for Evapotranspiration Calculation Using Raspberry Pi , International Journal for Innovation Education and Research: Vol. 7 No. 11 (2019): International Journal for Innovation Education and Research
- Dayana de Lira Martins da Silva, Flavia Emanuele Rosas Costa, Igor Bezerra de Lima, David Barbosa de Alencar, Ricardo Silva Parente, Proposals for Reducing Damage Caused by Dams Collapse in Pitinga - Amazonas , International Journal for Innovation Education and Research: Vol. 7 No. 11 (2019): International Journal for Innovation Education and Research
- João Vitor Barros Assunção, Renan Phelipe Rodrigues Pantoja, Bruno Pereira Gonçalves, David Barbosa de Alencar, Jean Mark Lobo de Oliveira, Comparative Analysis Between Native and Hybrid Mobile Applications , International Journal for Innovation Education and Research: Vol. 7 No. 11 (2019): International Journal for Innovation Education and Research
- Paulo Moisés Godinho Feitosa, David Barbosa de Alencar, Alexandra Priscilla Tregue Costa, Manoel Henrique Reis Nascimento, Scrap Cost Reduction Process Improvement Actions in a Microwave Assembly Plant , International Journal for Innovation Education and Research: Vol. 7 No. 11 (2019): International Journal for Innovation Education and Research
- João Bosco Rodrigues Pereira, David Barbosa de Alencar, Alexandra Priscilla Tregue Costa, Antônio Estanislau Sanches, Methodology for Indirect Material Control in a White Line Company , International Journal for Innovation Education and Research: Vol. 7 No. 11 (2019): International Journal for Innovation Education and Research
- Gabriel Barbosa Soares, Djanielson de Oliveira Pereira, Livia da Silva Oliveira, David Barbosa de Alencar, Manoel Henrique Reis Nascimento, Implementation of the TN-C-S Scheme in an Ungrounded Low Voltage Electrical Installation in Manaus / AM , International Journal for Innovation Education and Research: Vol. 7 No. 11 (2019): International Journal for Innovation Education and Research
- Jessica Santana da Silva, Fabiana Rocha Pinto, David Barbosa de Alencar, Gisele de Freitas Lopes, Energy Efficiency Analysis in a Higher Education Institution in Manaus - Amazonas , International Journal for Innovation Education and Research: Vol. 7 No. 11 (2019): International Journal for Innovation Education and Research
- Nilzemar da Silva Mariano, Livia da Silva Oliveira, David Barbosa de Alencar, Eliton Smith dos Santos, Economic Feasibility Study Generated on Replacing Tubular Fluorescent Lamps with Led Lamps in a Commercial Building , International Journal for Innovation Education and Research: Vol. 7 No. 11 (2019): International Journal for Innovation Education and Research
- Alessandro Marques Martins, Érica Pantoja de Araújo, Frank Henrique Santos Fontineles, Sara dos Santos Santarém, David Barbosa de Alencar, Gisele de Freitas Lopes, The Socioeconomic Impact of Paralyzed Public Works: Analysis on the University City of the State of Amazonas , International Journal for Innovation Education and Research: Vol. 7 No. 11 (2019): International Journal for Innovation Education and Research