Organizational learning

• Leonard Almeida de Moraes

  Federal University of Santa Catarina, Brazil

  Author

• Juliano Keller Alvez

  Federal University of Santa Catarina, Brazil

  Author

• Édis Mafra Lapolli

  Federal University of Santa Catarina, Brazil

  Author

• Andréa Valéria Steil

  Federal University of Santa Catarina, Brazil

  Author

Organizational Learning (OL) is a research area that presents several approaches to understand how an organization learns. Among the most present approaches in research, we have the 4i framework that proposes the OL through four subprocesses: intuition, interpretation, integration and institutionalization. This study sought to understand how the OL process occurred in the investments programming in a Credit Union in Santa Catarina, southern Brazil. Two employees directly involved with the Programmed Future program were interviewed. The report draws a parallel between the subprocesses of the 4i framework and the learning processes that took place in the Union.

1. Leonard Almeida de Moraes, Federal University of Santa Catarina, Brazil

   Postgraduate Program in Engineering and Knowledge Management

2. Juliano Keller Alvez, Federal University of Santa Catarina, Brazil

   Postgraduate Program in Engineering and Knowledge Management
   
   

3. Édis Mafra Lapolli, Federal University of Santa Catarina, Brazil

   Postgraduate Program in Engineering and Knowledge Management
   
   

4. Andréa Valéria Steil, Federal University of Santa Catarina, Brazil

   Postgraduate Program in Engineering and Knowledge Management
   
   

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Copyright (c) 2019 Juliano Keller Alvez, Leonard Almeida de Moraes, Édis Mafra Lapolli, Andréa Valéria Steil

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