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Dalyla Mendes de Rezende
Author
Jonas Gomes da Silva
Federal University of Amazon (UFAM)
Author
David Barbosa de Alencar
Translator
The paper analyzes the reduction of waste of A4 paper used in prints in the finance section of a department of Institution X. The research is a case study in which the collection and analysis of data follow the steps of the Method Analysis and Problem Solving (MASP) in conjunction with the tools: Brainstorming, Check Sheet, Cause and Effect Diagram, Pareto Chart and 5W1H. After analyzing the data, it is concluded that operator error, faulty printer tray and sudden change of document content account for 77.52% of paper waste in the department. In the end, for each of these cases, it is proposed an action plan that together with other proposals, total seven actions of improvements for the managers of the department in question.
Copyright (c) 2019 Dalyla Mendes de Rezende, Jonas da Silva; David Barbosa de Alencar

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